Did You Receive a Bottle with Leaking Capsules?
We understand how frustrating it can be to receive a damaged product, and we sincerely apologize for any inconvenience this has caused. Unfortunately, sometimes our packages don't receive the careful handling they deserve during their journey to your doorstep, which can occasionally result in leakage or damage to the capsules inside.
Your health and wellness journey is important to us, and we want to ensure you have access to the quality products you ordered without any delays or complications. That's why we've streamlined our replacement process to be as quick and hassle-free as possible.
Get Your Free Replacement
Please take a moment to fill out the simple form below with your order details and information about the issue you experienced. Our dedicated customer service team will review your request promptly and process your replacement right away. We'll ship out a new, carefully packaged bottle to you as soon as possible, at no additional cost to you.
01
Fill Out the Form
Provide your order number and details about the damaged product in the form below
02
We Review Your Request
Our team will quickly verify your information and approve your replacement
03
Replacement Ships Out
We'll send you a new bottle with extra care to ensure it arrives in perfect condition
What to Expect Next
- Confirmation email within 24 hours
- Tracking information sent to your email
- Replacement typically arrives within 5-7 business days
- No need to return the damaged product
Need Additional Help?
Email us at support@allotrolabs.com for immediate assistance.
"We sincerely apologize for this inconvenience and appreciate your patience and understanding. Your trust in Allotro Labs means everything to us, and we're committed to ensuring you receive the quality products you deserve. We'll ship out your replacement bottle as soon as possible with extra care to prevent any further issues."— The Allotro Labs Team
Quality Guaranteed
Every product meets our rigorous quality standards before shipping
Fast Replacement
Quick processing and shipping to get your order to you promptly
Dedicated Support
Our team is here to assist you every step of the way
Thank you for choosing Allotro Labs. We value your business and your health, and we're dedicated to providing you with exceptional products and service. If there's anything else we can do to assist you or improve your experience, please don't hesitate to reach out to our team.