Allotro Labs
✓ Free Replacement · No Return Required

Did you receive a bottle with leaking capsules?

We're sorry your Amazon order didn't arrive in perfect condition. Submit the form below and we'll ship a fresh bottle of your Allotro Labs bariatric multivitamin — typically in 5–7 business days, at no cost to you.

Start My Replacement How It Works
Three simple steps

A fast, hassle-free replacement process

Most customers complete their request in under two minutes. You'll get a confirmation email within 24 hours and tracking as soon as your replacement ships.

  1. Fill out the form

    Tell us your Amazon order number and what happened to the bottle. A photo helps but isn't required.

  2. We review your request

    Our customer care team verifies your order and approves the replacement — usually within 24 hours.

  3. Replacement ships

    We carefully repackage and ship a new bottle. Most arrive in 5–7 business days with email tracking.

Replacement request

Get your free replacement bottle

Complete the secure form below. Your information is used only to process your replacement.

Having trouble with the form? Email support@allotro.com with your Amazon order number and a brief description of the issue.

What happens next

What to expect after you submit

We treat every replacement like a first order — carefully packed, quickly shipped, and fully covered.

Confirmation in 24 hours

You'll receive an email confirming your request and approval status.

Tracking on the way

As soon as your replacement ships, we'll email a tracking link.

No return needed

Keep the damaged bottle — there's no need to ship anything back.

We sincerely apologize for the inconvenience and appreciate your patience. Your trust in Allotro Labs means everything to us, and we're committed to making this right with extra care so it doesn't happen again. — The Allotro Labs Team
New from the Allotro Labs team

Meet Bariscan — the free bariatric grocery scanner

While you wait for your replacement, take the guesswork out of grocery shopping. Bariscan is a 100% free, no-subscription app built for gastric sleeve, gastric bypass, and lap-band patients. Scan any packaged food's barcode and instantly see whether it's right for your post-op nutrition.

  • 0–100 Bariatric Suitability Score based on six key factors: sugar, protein, fat & dumping risk, fiber, ingredient quality, and calorie density.
  • Smart Swap suggestions — 3–5 better alternatives in the same category, instantly.
  • Scan history & favorites to build your personal go-to list over time.
  • Works offline after first load — perfect for stores with weak reception.
  • Completely free. No subscriptions, no in-app purchases.
Learn More & Download Bariscan →
Frequently asked questions

Replacement & product FAQ

Quick answers to the questions we hear most. If you don't see yours, email support@allotro.com.

Do I need to return the damaged bottle?

No. You do not need to return the damaged or leaking bottle. Just submit the form above and we'll ship a free replacement.

How long does a replacement take to arrive?

Most replacements arrive within 5–7 business days after approval. You'll receive tracking by email as soon as it ships.

Is there a cost for the replacement?

None. Replacements for damaged or leaking bottles are completely free, including shipping.

What information do I need to submit?

Your Amazon order number, the email address used to place the order, your shipping address, and a brief description of the issue. A photo helps but isn't required.

Where can I buy Allotro Labs bariatric vitamins?

Our products are available exclusively on Amazon. You can find them on the Allotro Labs Amazon storefront.

What is Bariscan?

Bariscan is a free bariatric grocery barcode scanner from the Allotro Labs team. Scan any packaged food and get a 0–100 Bariatric Suitability Score, dumping syndrome risk rating, and 3–5 healthier swap suggestions. Learn more →